
How to Contact Us
Important Note - Using our regular email addresses (@cdr3.com) do not send attachments or messages over 10k in size. All regular mail is filtered, and those types will get filtered out. Use this form for all contact if possible.
Pick up your order at the nursery...
If you are in the North Carolina Triad or Triangle areas, we can arrange for local pick up or we can deliver. We are not a retail store, so orders to be picked up must be scheduled... please.Ask us if you have questions about picking up the order.
Local Order... Call us! Contact us by email, and we can give you a local phone number to call. We don't have general customer phone support, but we try to make a phone number available to our local guests...
Our primary e-mail address is: (nursery @cdr3.com)
SPAM control... just take out the 'space' between 'nursery' and the '@' symbol.
Right now, we do not offer general customer phone support, or even for ordering. We just dont have the setup of staffing for that, but its also important to us that everything we say or quote is written. A written answer is one you can refer to again and again. We did have phone support in the past, and we will likely have that again in the future, but not currently...
Send Regular Mail and Payments to our Street Address:
Our Address is -
We do accept Visa/MasterCard, and PayPal (send to: nursery @cdr3.com).
SPAM control... just take out the 'space' between 'nursery' and the '@' symbol.
If you are uncomfortable with web safety, you can use our Secure order form or mail the information.
To use our Secure Order Form
Click Here
Credit Card Payment:
If all you need to do is make a payment by credit card or change a card number already submitted, there are several ways to do it. Please include your Order Confirmation number in all correspondance. All orders are processed by hand, and we will double-check and cross-reference the information. to make sure we have it correct. The first way is to send the information via email (two or three messages would be better for your security). The next way is to fill out the Secure order form and in the Comments Box add the information. The third way is to use PayPal. PayPal also has a Notes section to add comments.
Read Our Policies:
We hope to make your purchasing experience a good one. Just so you are aware, we do have set policies and procedures that you should read before making your purchase. We hold ALL information you provide "strictly confidential", and we have a privacy statement. Most orders arrive in good condition, but if there is a problem, we need to know about it immediately. We also do Not guarantee the plants (growth, performance, etc.), so do read what is covered and how we will try to help you. There is information about the shipping options that is worth considering too. Take this link... Click here
How-To Book an Early Order:
Book your order early! We do promote that idea, and for good reasons. Booked orders are those that we hold until they are ready to ship at a later date. Many items are limited in quantity, and the booked order is a good way to assure you will get those limited items. They are a good way to get on the shipping schedule, especially as we are swamped in the spring. An early order helps us in our planning and production activities. We book orders up to a year in advance!
Simply fill out any of the order forms, but in the Comments Box, put a desired ship date and other information if you like. For credit card orders, we dont process it until the order is ready to ship. Checks and PayPal payments are deposited long before the order ships. When the order is received by us, we will send out an email confirmation message with your order number and estimated ship date. Its safe, secure, and assured. Book your order early ...Click here
Our primary e-mail address is: (nursery @cdr3.com)
SPAM control... just take out the 'space' between 'nursery' and the '@' symbol.
Where to go? Click to our Catalog. There are links to the Order Form, and much more!
Want the rest of the trees and plants? Go to the Catalog... Click Here
Click Here
How to Contact Us and Our Address
Our Location

Last Update: 09/16/2007
Web Author: See the Catalog (http://www.cdr3.com/catalog)
Copyright ©2007 by 1997 by Empire National Nursery, LLC - ALL RIGHTS RESERVED