FAQ's and Other Information
Q. Why did you moved the Nursery to North Carolina?
A. The relocation to the southeast Greensboro area will better serve the nursery in many ways. More land, better climate for growing most of our trees and plants, and better prospects to expand into the larger trees. We will do a lot more larger and potted trees, have a retail exposure, possibly some local delivery, and our mail-order shipping costs will be lower.
Q. Why can't I find the prices?
A. We consolidated all of our former order forms onto a single page. Simply click on the text that says Prices, and/or Order Form. That will get you there.
Q. Do we have a phone number?
A. Yes, we do of course, but we do Not offer phone customer support. We did in the past, and we do call customers when needed, but almost all questions and concerns will be handled on-line. The best way to reach us is to use the e-mail contact form. Links are found on the main pages.
Q. Why doesn't the pages fully open?
A. If you had trouble getting our pages to fully display, like the Order Page, then your Browser is having a conflict with our coding. Or, you have certain Browser Security features "enabled". This is most common with Netscape Navigator, AOL Users, and those people on networks. For a look at Browser Compatibility Click here!
Q. Is shipping free?
A. Sorry to say, but all orders, large and small will incur shipping costs. Please note - We generally ship Fed-Ex Ground, but sometimes Priority Mail. We can ship via Fed-Ex Air as well, and those costs will be determined as the package is finished, so we can get a good cost estimate. Fed-Ex Air charges will be estimated and added to the total order price. The cost will vary depending on the package weight, dimension, and your zip code, so it can vary from $15 to $50, or more.
Q. What is the Ameri-Willow?
A. The Ameri-Willow is a hybrid willow tree. There are many species of willows, most are shrubs or small trees, but the Ameri-Willow is a large fast-growing American hybrid.
Q. How fast will the Ameri-Willow grow?
A. The first year they can grow up to eight feet, or more, depending on the conditions. The next several years, they can grow up to fifteen feet a year, or more. After about the fifth year, the growth rate slows down as the tree spreads outward instead of upwards.
Q. Do we guarantee our trees and plants?
A. We have a limited guarantee. We are confident in our quality and procedures, so we don't offer a blanket "guarantee" per se. Should you have a problem with your plants, then let us know right away. For instance, if you plant them after they arrive and give them reasonable care like stated on the planting instructions, and they never leaf or just turn brown and die, then we will replace those with no problem or costs to you. Once plants leave the nursery, its hard to guarantee they will be taken care of, but we can pretty much tell if the problem had something to do with us or the shipper. Mistakes happen, and we'll do as much as possible to make your purchase a happy one. For more information Click Here
Q. Does the Ameri-Willows send out root suckers?
A. No. Ameri-Willows are sterile clones, and will not invade outside of its normal root zone.
Q. What pests or diseases effect fast-growing trees?
A. Generally, a healthy tree will keep pests or pathogens away. Should a tree get damaged, it could become weakened, making it more susceptible to insects or pathogens. The poplars and willows may get aphids, and some catepillars will eat the leaves. Checking your trees throughout the season will prevent any insect problems from getting out of control. Your local garden center can help you should a pest arise.
Q. How much fertilizer should I use?
A. Answering "how much" exactly is difficult. Go sparingly, a small handful (of just about any type of fertilizer) sprinkled around the tree, and watered, should be fine. Over time, you will learn how much is enough, it takes a little practice.
Q. How close do you plant my trees?
A. They can be as close as three or four feet apart, for fencelines or screens, or in areas of excessive moisture. The spacing can otherwise be anywhere from 5 to 15 feet apart. The are many variables involved for spacing trees, mostly having to do with what you want your property to look like and how you plan to use your trees.
Q. Will deer and other animals eat the leaves?
A. It is possible. Poplar and willow leaves, in particular, are fairly "tasty", so when possible, fencing or other controls may be needed. Conifer shoots do get nibbled, but animals mostly leave them alone.
Q. I want to plant windbreaks, but we live in a very windy area, and I'm afraid of breaking branches. What do you suggest?
A. Although any trees can be planted as a windbreak, including our Ameri-Willows, wind or winter damage is possible. Healthy trees will withstand damage better, but still, damage is a fact of nature. A properly designed windbreak has several "layers" or rows, ideally each one of different species. Our planting guide, shipped with each order does offer planting different strategies, including windbreaks.
Q. How long have we grown trees?
A. We started our first tree crop in 1973, and we haven't stopped yet.
Q. What other trees do you have?
A. If you download a copy of our prices, you will see a more trees listed, and we are adding trees all of the time. Do keep in mind, that if there is a species you are looking for, drop us a note, and we will find it for you.
Q. How may we contact you?
A. The easiest ways to contact us is through E-Mail. We are also glad to hear from our friends and customers by regular mail. We also include links to our other webpages, so your messages will reach us. Any time you have a question or comment, feel free to drop us a note.
Q. How fast do Christmas trees grow? How about other trees?
A. There are several factors that influence tree growth, as well as the genetic qualities of each species. Christmas tree growth, or any tree, is always a tough answer. Slow-growing trees such as true firs or spruce, may grow a foot a year, as a general rule of thumb. Therefore, a six foot Christmas tree would take about six years after it gets planted. That can vary considerably, it is only a "ballpark" rule. On the other extreme are the Ameri-Willows, that will grow 8, 10, or maybe 15 feet a year. There again, it can vary.
Q. How will my order be shipped?
A. We will ship your order the most efficient means practical. We use Fed-Ex Ground primarily and Priority Mail for post office boxes and rural routes. We use Fed_Ex Air services as well. .
Q. How about Payment?
A. You can pay by check, money order, cashiers check, or credit card. USA funds only, please. We accept Visa and MasterCard. When you place your order, specify the type of payment. Your order will be confirmed by e-mail or regular mail. Payment must be made prior to shipment. Sorry, no C.O.D.'s.
Q. Do I need to use the electronic Order Form?
A. No. You may download or copy the order form or our catalog, you can print it, and send it via regular mail. You can also take notes from this website and send us a letter stating how many of what you want. Whatever way it works for you, we're happy.
Q. Is my credit card and other information secure?
A. Yes! First, we do have a Secure Order Form, that uses an encryption code, so your information remains safe. Then, all information we receive remains perfectly secure and only selected office personnel ever handle it. And certainly, we keep ALL information strictly private. Go see our Privacy Statement.
These are real comments from real people who have purchased our trees. Judge for yourselves that Ameri-Willows are Americas fastest growing trees!
"Our Ameri-Willows have grown over eight feet since we planted them less than one year ago. I'm truly amazed!" - B. Brainerd, Mobile, Ala.
"God Bless You! These trees are a blessing!" - D. Phillips, Boise, Ida.
"I planted these little "sticks" two years ago not believing the sales hype, but I will tell what, they are taller than my house, and they haven't quit yet!" - A. Kray, Chicago, Ill.
"What a great wildlife area we have now. We planted many our your trees all through our natural area, and the life is abundant, and those trees are huge. The birds and animals thank you." - D. Larkin, McAlister, Okl.
"I was skeptical at first when they were delivered. The package was bent and the corners torn, and I was weary what was going to happen next. I am happy to tell you, that just over one year later, they lived, and now are almost ten feet tall! I'm not worried any more." - J. J. Leier, Minot, N.Dak.
"Wow! What a tree! The first year they averaged six feet of growth, but last year they added over ten more feet! If I had more room to plant, I would gladly buy more!" - M. Lesperance, Dallas, Tex.
"I think I over fertilized the trees, some of them died, but the rest have done really well. It's only been six months, and they have grown about three and a half feet. Next time, I'll be more careful with the fertilizer." - M. Martin, Roseburg, Ore.
"I found your homepage by mistake, and after going through all of the buttons and visiting your other homepages, I decided to try a few trees. So far I'm really pleased with them. I also appreciate you people taking time to answer all of my e-mail questions. I'm not much of a plant person, but you have a nice product." - A. Schock, Ukiah, Cal.
"What an excellent tree you sell! The first year they grew about eight feet, and twelve the second year. In only two and a half years, they are almost thirty feet tall. We wanted a line of trees along our fence, now we have a huge wall of green! Thank you!" - A. Williams, Memphis, Ten.
These are real comments from our customers. They are truly a remarkable tree, place your order today.
Last Update: 09/04/2007
Web Author: See the Catalog (http://www.cdr3.com/catalog)
Copyright ©2007 by 1997 by Empire National Nursery, LLC - ALL RIGHTS RESERVED