Plant-Insurance Policies

Plant-Insurance Policies


Plant-Insurance is a real product we now offer! With a Plant-Insurance policy, we will replace your plants for up to one-year, with basically no questions asked (terms and conditions do apply). You do Not need to buy Plant-Insurance, nor is it required for the purchase of your plants. Our regular limited policies are in effect, so your plants should arrive in good condition and grow normally. Many people feel more comfortable with a longer guarantee, so having a Plant-Insurance policy may be worthwhile for you.

The policy starts after the regular guarantee has ended, so you get almost 13 months of coverage. The purpose is to assure a successful purchase and planting experience. We try our best to get the orders packed and shipped quickly and in good condition, but once out of our care, we have no idea what really happens to our plants...

Select Your Plant-Insurance Coverage -

Basic Coverage
Extended Coverage
Premium Coverage
Gold Coverage
Renew Your Coverage for 1-Year

Select the Plant-Insurance Coverage to Best Suit your Needs

Basic Coverage -

This is a one-year free replacement policy of any of the trees or plants you purchase from us up to $100. Whether you bought these as Regular order-form items, auction deals, or other Special promotions, we will replace these items for Free, no questions asked. This policy takes effect immediately after the 21-day initial planting period as stated in our regular policies (read: http://www.cdr3.com/shipping). The coverage is for the plants you bought on your order (with that specific Order Confirmation Number), up to $100 coverage, as per the pricing on your order. There will be a shipping charge of $9.95 due for each shipment of the replacement plants. We may request that the dead plants be returned to us before the replacements are sent. We will ship the replacement plants up to the of maximum the order value (not to exceed $100 in total plant value). The cost of this one-year policy is $19.95.


Extended Coverage -

This is a one-year free replacement policy of any of the trees or plants you purchase from us up to $100. Whether you bought these as Regular order-form items, auction deals, or other Special promotions, we will replace these items for Free, no questions asked. This policy takes effect immediately after the 21-day initial planting period as stated in our regular policies (read: http://www.cdr3.com/shipping). The coverage is for the plants you bought on your order (with that specific Order Confirmation Number), up to $100 coverage, as per the pricing on your order. There will be No shipping charges for each replacement plant shipment. We may request that the dead plants be returned to us before the replacements are sent. We will ship the replacement plants up to the maximum of the order value (not to exceed $100 in total plant value). The cost of this one-year policy is $24.95.


Premium Coverage -

This is a one-year free replacement policy of any of the trees or plants you purchase from us up to $300. Whether you bought these as Regular order-form items, auction deals, or other Special promotions, we will replace these items for Free, no questions asked. This policy takes effect immediately after the 21-day initial planting period as stated in our regular policies (read: http://www.cdr3.com/shipping). The coverage is for the plants you bought on your order (with that specific Order Confirmation Number), up to $300 coverage, as per the pricing on your order. There will be No shipping charges for each replacement plant shipment. We may request that the dead plants be returned to us before the replacements are sent. We will ship the replacement plants up to the maximum of the order value (not to exceed $300 in total plant value). The cost of this one-year policy is $49.95.


Gold Coverage -

This is a one-year free replacement policy of any of the trees or plants you purchase from us up to $500. Whether you bought these as Regular order-form items, auction deals, or other Special promotions, we will replace these items for Free, no questions asked. This policy takes effect immediately after the 21-day initial planting period as stated in our regular policies (read: http://www.cdr3.com/shipping). The coverage is for the plants you bought on your order (with that specific Order Confirmation Number), up to $500 coverage, as per the pricing on your order. There will be No shipping charges. We may request that the dead plants be returned to us before the replacements are sent. We will ship the replacement plants up to the maximum of the order value (not to exceed $500 in total plant value). The cost of this one-year policy is $74.95.


Renew Your Coverage for 1-Year -

You already have a Plant-Insurance policy, and you can Renew it for another year. Just enter your Plant-Insurance Policy Number and/or your Order Confirmation Number so we can access your records. We will keep your current policy in-place for an additional year, a good way to keep the plant replacement costs at the original purchase price! The cost of this one-year policy is $39.95 (if you have the Basic policy, shipping charges will be incurred, as stated under that coverage).

Note: You can select the renewal option any time from the date you placed our plant order up until the expiration of your one-year policy. No expiration notice will be sent.


It is important that you the owner of the Plant-Insurance policy knows and understands your rights and responsibilities. Before submitting your claim, please again read the Terms and Conditions. Like all other types of insurance, this is the legal information about the policy. Having purchased the Plant-Insurance policy, you have read and agreed to the terms and conditions.

IMPORTANT NOTE - All Plant-Insurance policies and claims are subject to the following Terms & Conditions:

Type of Payment:
We accept Check, Money Order, and Cashiers Check.
Mail to:

Empire National Nursery, LLC
Plant-Insurance Program
6778 McPherson-Clay Road
Liberty, NC 27298

We do accept Visa/MasterCard, and PayPal(send to: nursery@cdr3.com). Or if you are uncomfortable with web safety, e-mail or mail the card number to us. Or, we can give you a phone number to call it in. You decide.


Delivery - We will send your Plant-Insurance Policy via regular mail, unless enclosed with your order. We have a separate database for this program, so we can always send you a copy. Please keep your policy in a safe place.

IMPORTANT SHIPPING NOTE: Your plant order can be shipped via Priority Mail, Fed-Ex Ground, or Fed-Ex Air services. For Priority Mail shipments, make sure you request Delivery Confirmation or Signature Confirmation services! For Fed-Ex deliveries, a signature will be needed! Ask us if you have any questions.


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